What is Virtual Reality?

Virtual reality (VR) is an interactive computer-generated experience taking place within a simulated environment. Unlike traditional user interfaces, VR places the user inside an experience. By simulating as many senses as possible, such as vision, hearing, touch, even smell.This immersive environment can be similar to the real world or it can be fantastical, creating an experience that is not possible in ordinary physical reality.

What's the length range of your games?

The length of the games ranges from 3 to 10 minutes according to the exciting degrees and plots of the films.

Do you update these games?

Yes, we provide two types of game updates. One is the games developed by our team, and we provide free updates for our customers. The other is premium games developed with our partners. We will recommend such games to our customers who will buy them if they are interested.

What's the required voltage?

We can provide 110V, 220V, and 240V as well. Please inform us if any customer has one or more special requirements.

How to install the equipment?

It’s not required to install most of our products, and only a few of them need to be installed manually. Installing as per our installation manual and videos.

What's your minimum order quantity? What's the lead time?

Our minimum order quantity is one piece of equipment, and the lead time is 5 working days.

How to maintain the equipment? What's the maintenance frequency?

It’s required to check whether the screws of movement parts are loose once a week at least and check the lubrication of such parts once every quarter at least.

What are the requirements for the site?

The ground shall be flat and clean free from pits, holes, water stain, and oil contamination to prevent falls. Direct sunlight (or other intense light) on the lens of the glasses shall be avoided to prevent damages.

Do your company have certifications that are required for us?

We have certificates(like CE, RoHS, SGS) needed for most countries in the world and you can contact us for specific confirmation regarding your country.

What's your warranty of your VR Equipment?

1 year warranty for hardware! Technical support in a lifetime!

How about the shipping schedule and freight charges?

Each customer is required to provide its delivery address so that we can inquire about the relevant shipping schedule based on the above address. As for freight charges, any customer can let its forwarder in China come to our factory to pick up the goods. In case the customer asks us to recommend a forwarder, it can tell relevant requirements to our customer service personnel. The customer shall settle accounts with the forwarder for actual freight charges, and we provide convenience and assistance for all customers for free.